I’ve made no secret of the fact I’m running behind schedule. I’m currently working orders from mid-March. I should be working on orders from early April.
Because of this, I’m getting emails daily asking about the status of orders. This is understandable and I don’t really mind it, but here’s two things I’d ask everyone to note before emailing or calling:
- All the orders on my list now were ordered when the estimated wait time was at 12 weeks. If it has been less than 12 weeks since you ordered, there’s no need to worry. Your order is still within the initial estimate. I just haven’t gotten to your order yet. Please hang in there.
- If your order is over 12 weeks old, it is solely because of the deaths we had in my family in May which put me behind schedule. I’m sorry that you’re still waiting. Please know that I am doing all I can to get caught up to where I need to be. I’m starting to see light at the end of the tunnel. Rest assured, you’ll get your whip. It’s just taking me time to recoup from the production time lost in May.
I realize when you buy something online from someone you’ve never met, there’s always that fear the guy could take your money and run. Some whipmakers have done just that. I think I detect this fear in some of the emails I have gotten. The fact is, I’ve never ripped off a customer and I don’t plan to start now. I’m here to do honest business.
Life has thrown us some curve balls lately. After I explain the situation, most people have been very considerate. Sadly, others have been so impatient and lacking in compassion that I’ve been tempted just to cancel their order and send their money back. It’s sad really.
To those of you waiting patiently, I want to say thank you. I really appreciate it. It’s folks like you who have made this stressful time more bearable
To everyone else, I’m still taking orders! Even though I’m currently running behind, I still believe I can hold new orders to 12 weeks or less. I’d like to have an even shorter waiting list, but my whips have been selling well and I have lots of whips to make. For a whipmaker, it’s a good problem to have.
I’m really hoping and praying that in 2 weeks, I’ll be back on track.